Privacy Policy

1. Information We Collect

We collect information that you directly provide to us when you make an enquiry, register an account, or book a trip. This includes:

• Personal Identity Data: Name, date of birth, age, and gender (required to verify our 18-35 age eligibility criteria).
• Contact Information: Email address, phone number, and permanent address.
• Official Identification: Government-issued ID proofs (such as Aadhaar, Passport, or Driving License) required for inner line permits, hotel check-ins, and border security checks in high-altitude regions.
• Billing Information: Payment transaction details. We do not store your credit card or bank account details directly; all transactions are handled securely via authorized third-party payment gateways.

2. How We Use Your Information

We use the collected data strictly for operational, security, and communication purposes, including:

• Processing your bookings and managing your accommodation, transport, and permit logistics.
• Verifying your age to maintain our exclusive 18-35 Tribe criteria.
• Sending trip updates, itineraries, billing receipts, and essential safety guidelines.
• Improving our website user experience and analyzing traffic via analytics tools.
• Reaching out to you with promotional offers, newsletters, or marketing updates (you can opt-out at any time).

3. Media, Photography, and Marketing Data

• Captured Media: During our trips, photos, videos, and drone footage may be captured featuring our participants. This media is used strictly for promotional, marketing, and social media branding by Awara Banjara.
• Your Rights (Right to Object): If you do not wish to appear in our marketing campaigns, or if you want us to remove an existing photograph or video featuring you from our social media channels or website, you have the absolute right to request its deletion. You can notify our team officially via email, and we will take immediate action.

4. Data Protection & Sharing Limitations

• No Data Selling: We do not sell, rent, trade, or share your personal information with third-party companies for their independent marketing purposes.
• Operational Sharing: Your data is shared only with trusted vendors directly involved in your journey—such as local hotels/homestays, transport drivers, and government authorities issuing mountain permits. These parties are strictly bound to use your data only for executing your trip logistics.
• Legal Obligations: We may disclose your information if required by law, government authorities, or law enforcement agencies during emergencies or safety verifications in high-altitude border zones.

5. Data Retention Policy

• We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We keep and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our corporate policies.

6. Security of Your Data

• We implement industry-standard electronic and managerial security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While no method of transmission over the Internet is 100% secure, we take every viable corporate measure to keep your data safe.

7. Cookies and Tracking Technologies

• Our website uses cookies and similar tracking technologies (such as Google Analytics and Meta Pixels) to analyze website traffic, customize your browsing experience, and measure the effectiveness of our social media ad campaigns. You can choose to disable cookies through your individual browser settings if you wish.

8. Children's Privacy

• Our experiences are strictly designed and curated for individuals aged 18 to 35. We do not knowingly collect personal information from individuals under the age of 18. If we discover that a minor has provided us with personal details without parental consent, we will delete it from our servers immediately.

9. Changes to This Privacy Policy

• Awara Banjara (OPC) Private Limited reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated "Last Revised" date. We encourage you to review this policy periodically.

10. Contact Us

• If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can reach out to our team officially via email at awarabanjaracommunity@gmail.com or call us at +91-91 03 910 523.